Now try to reproduce the issue that you were experiencing before, while the network requests are being recorded. Press it once to start recording – the button will turn red. Press the Clear button to clear out any existing logs from the Network tab. Select the Network tab in the tool window that just appeared. Open Google Chrome and go to the page where the issue is occurring.įrom the Chrome menu bar select View | Developer | Developer Tools.
Firefox har viewer how to#
How to record a browser session? Google Chrome: If defaults were changed ( Advanced settings area in Configuration wizard) during installation process, the database can be found in the directory you've set. Where to find the Upsource database?īy default, the database is stored in the /data directory of the folder where ZIP archive was extracted.
If defaults were changed ( Advanced settings area in Configuration wizard) during installation process, the log files can be found in the directory you've set. How to get Upsource log files?īy default, log files are stored in the /logs directory of the folder where ZIP archive was extracted, so called Upsource home directory. When done, please share the upload id with us. The resulting files should be uploaded via.
In this case we will kindly ask you to send us Upsource log files, Upsource database, or record a browser session into a HAR file. Sometimes we need additional details from you to investigate your issue more efficiently. How to get additional details when we ask for them (logs, database, HAR file)